Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect certain information when you:

• Visit our website
• Use our services
• Interact with our advertisements
• Use social media in connection with our services

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Marketing affiliates
• Service providers
• Public databases
• Social media platforms

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, such as confirmations, updates, and security alerts
• Respond to your comments, questions, and requests
• Provide customer service and support
• Send promotional messages, such as newsletters, special offers, or other marketing communications
• Conduct research and analysis to improve our services and develop new products
• Personalize your experience and deliver content and product offerings relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of our users and others
• Comply with legal obligations

4. Disclosure of Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• With Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
• For Legal Reasons: We may disclose your information if we believe that such action is necessary to:
  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public
  • Protect against legal liability
• In Connection with a Business Transfer: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your information with your consent or at your direction.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information:

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

5.4 Data Subject Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Erasure of your personal data
• Restriction of processing of your personal data
• Data portability
• Objection to processing of your personal data
• Withdrawal of consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@cs2gaminghub.com.

6. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our services.

7. Children's Privacy

Our services are not intended for children under 16 years of age. No one under age 16 may provide any personal information to or through our services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our services, make any purchases, use any interactive features, or provide any information about yourself to us.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@cs2gaminghub.com.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there. Your submission of such information represents your agreement to that transfer.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CS2 Gaming Hub
10 Cox Square
West Jordan, GU16 6EL
United Kingdom
privacy@cs2gaminghub.com
+44 1322 470747